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Senior Voice Network Engineer in Philadelphia, PA at Radian Group Inc

Date Posted: 6/26/2018

Job Snapshot

Job Description

Headquartered in Philadelphia, Radian connects lenders, homebuyers, investors and loan servicers using a suite of private mortgage insurance and related risk management products and services. We help promote and preserve the tradition of homeownership while protecting lenders from default-related losses on residential first mortgages. We also facilitate the sale of low-down payment mortgages in the secondary market.

Our commitment to homeownership is built on a foundation of evaluating credit risk; we help clients and investors expertly and prudently manage risk in any market condition.

The Senior Voice Network Engineer will consult with leadership to develop/maintain business critical communications and/or network based voice product systems, including planning, designing, and implementing scalable local and wide-area network solutions between multiple platforms and protocols(including IP and VOIP). Responsible for system performance; Installation, configuration, and troubleshooting our local and wide area voice/computer networks and associated assemblies by performing the following duties. Additionally, the Senior Voice Network Engineer will bring greater technical depth and breadth and may also be called on to lead mentor more junior team members.

Primary Duties and Responsibilities

  • Configures, installs, and maintains local and wide area network hardware, software, and telecommunications services such as network operating systems, network software applications, firewalls, network servers, routers, switches, cabling, VoIP hardware/software, and Internet service providers.   Monitors and maintains network stability.  Emphasis on enhancing and maintaining network security and maintaining networking equipment inventory and circuit inventory.                
  • Lead technical direction discussion(s) and planning within team and outside team.  Represent technical areas on project teams.  Perceived and demonstrated Subject Matter Expert for specific areas/technologies.  Provides upgrade recommendations and supporting rationale.
  • Contribute to the development of DR/BCP related materials.  Participate in DR/BCP related tests and events.  Participate in audit and related regulatory compliance analysis and remediation efforts.  Provide off-hours production and, at times, development system support. Execute recovery and BCP requirements resulting from DR/BCP declarations.
  • Development of system appropriate documentation.      

Knowledge:

  • 8-10 years of CUCM, UCCX, SIP, LAN, WAN, and Wireless network experience in Cisco environment.
  • Strong experience with Cisco IM&P and Cisco Expressway
  • Experience with integrating multiple separate voice systems due to mergers
  • Experience with 1000+ user phone systems spread across 10+ offices
  • Experience migrating between carriers and to a SIP platform
  • Experience with multiple SBC platforms
  • Experience with voice reporting platforms
  • Experience with Unimax
  • Experience phasing out legacy technologies 
  • Experience with call recording platforms


Skills and Abilities:

  • Call paths, etc
  • Ability to review release notes, plan, install and test Multi-vendor software upgrades.
  • Ability to build a SIP gateway from scratch.
  • Strong background in designing and implementing multi-site voice platforms.
  • Knowledge of routing protocols (BGP, OSPF, EIGRP) a plus.
  • Strong MS Visio and MS Word skills for network documentation
  • Strong written and verbal communications skills
  • Strong customer service skills
  • Strong analytical and problem-solving skills  
  • The desire, commitment and ability to be a team player
  • Professional behavior and presentation
  • Ability to effectively mentor technical staff
  • Ability to troubleshoot complex voice and data network issues, including QoS configurations for converged technologies
  • Ability to work with changing work priorities and deadlines

Prior Work Experience:

  • 8 - 10 years of related work experience.

Education and Credentials:

  • Bachelor’s Degree in relevant field and/or 3 plus years of work experience in the computer networking field.
  • CCNA Collaboration (or voice) certification required, CCNP Collaboration certification desired. CCNA Route/Switch a plus.

Location:

  • 1500 Market Street, Philadelphia, PA 19102 OR 4424 Interpoint Boulevard
    Dayton, Ohio 45424

EEO Statement

Radian complies with all applicable federal, state, and local laws prohibiting discrimination in employment.  All qualified applicants will receive consideration for employment without regard to gender, age, race, color, religious creed, marital status, sexual orientation, national origin, ethnicity, ancestry, citizenship, genetic information, disability, protected veteran status or any other characteristic protected by applicable federal, state, or local law.


If you are a person with a disability and need assistance in the application process please send an e-mail message to recruitment@radian.biz.