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Senior Business Analyst - Enterprise Sales in Philadelphia, PA at Radian Group Inc

Date Posted: 9/25/2018

Job Snapshot

Job Description

As a member of the Sales Operations team, the Senior Business Analyst supports the Enterprise Sales team and is responsible for leading both the business requirements and data reporting efforts for all initiatives sourced from or impacting the Enterprise Sales organization. The business analyst will also be expected to analyze existing business processes to determine potential needs and works with internal stakeholders to identify changes or improvements to the functionality and efficiency of these processes. The role will demand the ability to quickly provide ad hoc analysis and identify both lead and lag indicators germane to the Sales team's performance which will include identifying both internal and external data sources needed. This position will support cross functional strategic priorities and provide analytical support to initiatives across the various Sales areas including new product development. Responsibilities include documenting process flows, creating business requirements documentation, identifying and aggregating data, building reports from that data, crafting training documentation and developing implementation strategies.

What you will do:

  • Develop business requirements.  Work with stakeholders to understand business objectives and assess the current state.  Identify problems and gaps in existing capabilities.  Recommend solutions and new capabilities (or changes to existing ones).  Develop business requirements for new or changes to existing application features.  Work with IT teams in creation of IT requirement artifacts.
  • Develop reporting tools and analytics to identify and highlight cause and effect relationships associated to the sales process. Responsible for pulling large sets of disparate date into a single view that allows for business decision and strategy.  Provide analytical support for special projects and process improvement initiatives. Set up, track and report on project success.
  • Participate is process improvement initiatives and best practices. Help evolve the team’s tools & techniques in the areas of enterprise analysis, process modeling, business requirements and system specifications.  Drive the team's evolution to a data-first organization.
  • Support business tools/applications such as work flow tools, macros, databases through enhancements, maintenance, regression testing, UAT, and smoke testing.  Identify and assess industry trends around technology and provide analysis and recommendations on implementation for the Sales organization

Who we are looking for:


  • Bachelors of Science Degree in Computer Science, MIS, Business Administration or Operations Management
  • Strong database skills
  • SQL and other query language skills
  • Prior work experience in mortgage or mortgage insurance industries preferred. 
  • Experience with enterprise CRM platforms, particularly Salesforce

Skills and Abilities:

  • Microsoft Office Products, particularly Excel and Access; Must have strong technical/analytical background.   SQL skills
  • Strong attention to detail, organizational skills, communication skills
  • Strong analytical and problem solving skills, ability to support the resolution of difficult/complex customer facing issues
  • Ability to communicate the results of analysis to senior leaders and front-line management in order to elevate issues and effect process improvements.
  • Ability to distill large amounts of data from different sources into analysis that can be easily interpreted by management

Other Position Parameters:

  • Ability to work independently in a fast paced environment, and continually prioritize work to meet deadlines
  • Strong interpersonal communication skills
  • A self-starter with the ability to manage multiple projects simultaneously and produce accurate, timely results
  • Commitment to the task assigned and a willingness to put the time in if necessary to complete the assigned task

Prior Work Experience:

  • Technical:   8 - 10 years

Education and Credentials:

  • Required:    Bachelor’s Degree,  Concentration in Technology; Computer Science; Operations Management; Accounting, Business Administration, or Finance


  • 1500 Market Street, Philadelphia, PA 19102

EEO Statement

Radian complies with all applicable federal, state, and local laws prohibiting discrimination in employment.  All qualified applicants will receive consideration for employment without regard to gender, age, race, color, religious creed, marital status, sexual orientation, national origin, ethnicity, ancestry, citizenship, genetic information, disability, protected veteran status or any other characteristic protected by applicable federal, state, or local law.

If you are a person with a disability and need assistance in the application process please send an e-mail message to


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