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Billing Team Leader in Salt Lake City, UT at Radian Group Inc

Date Posted: 7/25/2018

Job Snapshot

Job Description

You will be working with Asset Managers, Sales Managers, Eviction Coordinators, Closing, the Taxes / HOA department, and the Accounting department. You are responsible for ensuring that the team correctly approves or denies broker expense submissions, in accordance with client guidelines and requirements. You will have to be able to communicate (oral and written) with each role listed above to solve problem situations. You will be required to multi task and prioritize work so that time sensitive work is finished within client guidelines. This position will require you to have customer service phone skills. Work is conducted in a team environment and assisting team members will be required.

Primary Duties and Responsibilities

  • Establish policies and guidelines for the BC team and for the Brokers submitting expenses for reimbursement.
  • Perform training sessions for agents/brokers on proper submission of expenses that will enable reimbursement.
  • Minimize write offs due to process issues or timing mistakes
  • Process large numbers of expense reimbursement requests

Job Specifications


  • Three to seven years of relevant experience preferably in the Mortgage industry. Bachelor’s degree preferred.​ Proficient in Microsoft Suite – particularly Excel.​ Strong organizational and multi-tasking skills.​ Ability to work well independently and as part of a team.​

Skills and Abilities:

  • Able to prioritize work. Good oral and written communication skills. Ability to problem solve. Ability to work well on your own as well as being a team player. Ability to focus and multi-task. Answering phones and answering e-mails. Able to work set hours (strict start times and end times). Ability to lead and motivate a large team of relatively new people to the work force. Be able to adapt to constant change. Excellent memory skills. Ability to learn and maneuver through different types of software and web-based systems. Proficiency in Outlook, Excel, and Word.  (MS Access abilities a big plus). High ethical standards and personal qualities. Motivated, positive, team player. Excellent verbal, written and interpersonal skills. Ability to problem solve in a growing, expanding business. Excellent interpersonal skills and listening skills

Prior Work Experience

  • Technical:   5 - 8 years
  • Supervisory:   None

Education and Credentials

  • Required:    HS Diploma/GED
  • Preferred:    HS Diploma/GED

EEO Statement

Radian complies with all applicable federal, state, and local laws prohibiting discrimination in employment.  All qualified applicants will receive consideration for employment without regard to gender, age, race, color, religious creed, marital status, sexual orientation, national origin, ethnicity, ancestry, citizenship, genetic information, disability, protected veteran status or any other characteristic protected by applicable federal, state, or local law.

If you are a person with a disability and need assistance in the application process please send an e-mail message to


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