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Premium Processing Analyst II in Philadelphia, PA at Radian Group Inc

Date Posted: 4/7/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    4/7/2019

Job Description

Primary duty is to coordinate and perform all aspects of servicing related to the billing and cash processing for MI premium, contract underwriting services and other nontraditional products. The duties include performing daily cash reconciliation routines as well as completing manual and automated cash posting activities. This position will manage customer relationships as the relate to scheduled renewal billing activities, billing set up and conversions, maintaining servicing contacts, perform customer outreach, research and resolve inquiries, conduct quality audits and perform surveillance routines for the collection an application of premiums.  Support file and data intake routines with the ability to analyze and troubleshoot large data files. Participate in system and process enhancements including serving as a primary resource for user acceptance testing. Gather and analyze data to perform root cause analysis, analyze trends, present findings and apply lessons to improve work product. This position will prepare scheduled and ad-hoc reporting.

What you will do:

  • Manage/support all billing activities for MI, CUW and RIINC ranging from customer set up, ongoing account maintenance, inquiry and exception resolution through QA and issuance of scheduled invoices.  Perform customer outreach to enhance relationship, maintain current and accurate customer data, resolve issues and identify improvement opportunities.
  • Support daily cash reconciliation routines and complete processing of assigned automated and manual batches, maintaining compliance with established SLA, quality and productivity guidelines. 
  • Perform complex servicing reconciliations with the ability to analyze and trouble shoot large date files Support data and file intake routines. Perform and present root cause and trend analysis. 
  • Support system and business enhancement initiative including development of requirements through the design and execution of user acceptance test scripts and criteria.
  • Coordinate and prepare standard and ad hoc reporting. Ability to write complex queries
  • Cross train in other servicing support functions.  Manage special projects as assigned


What we are looking for:

Knowledge:

  • Experience in financial services organization- mortgage industry preferred
  • Background/experience in a billing and payment environment, preferable with an understanding of premium accounting transactions
  • Knowledge /experience in a work flow environment
  • MS Office products
  • Mathematical skills - ability to calculate premiums, reconcile and balance files


Skills and Abilities:

  • Ability to work on multiple priorities
  • Attention to detail with strong organizational and communication skills
  • Strong analytical and problem solving skills, Perform root cause and trend analysis
  • Ability to work in fast paced environment with critical month end and quarter end milestones
  • Strong Excel skills - ability to analyze and manipulate large data files
  • Design/write test scripts and perform user acceptance testing
  • Perform manual as well as automated posting activities.  Includes basic data entry


Other Position Parameters

  • Will help support the month end posting process to meet month end deadlines
  • Customer Focus
  • Strong work ethic, enthusiastic, sensitivity/urgency to make deadlines


Prior Work Experience

  • 3 - 5 years of related work experience
  • Bachelor's Degree or equivalent work experience

Location: 1500 Market Street, Philadelphia, PA 19102

EEO Statement

Radian complies with all applicable federal, state, and local laws prohibiting discrimination in employment.  All qualified applicants will receive consideration for employment without regard to gender, age, race, color, religious creed, marital status, sexual orientation, national origin, ethnicity, ancestry, citizenship, genetic information, disability, protected veteran status or any other characteristic protected by applicable federal, state, or local law.

If you are a person with a disability and need assistance in the application process please send an e-mail message to recruitment@radian.biz.

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