Manager, Title Agency and Recording Services - Remote in Atlanta, Ga at Radian Group Inc

Date Posted: 9/8/2020

Job Snapshot

Job Description

Radian’s Title Service area is growing and looking for talented individuals. The position can be remote as well.

As the Manager of Title Agency and Recording Services you will be responsible for the day-to-day oversight of Title Agency & Recording operations. You will assist the Vice President in ensuring the direction, management and performance of the departments in production and knowledge of procedures and systems. You will serve as a hands-on manager while ensuring you have working knowledge of all aspects of daily operations; including, being responsible for controlling costs to ensure maximum profitability and that budget goals are met. You will help support and ensure that your team is thoroughly trained in the Title Agency & Recording Services processes and knows how to handle escalated and difficult orders.

What You Will Do:

  • You will be responsible for the day-to day management of Title Agency and Recording Services operations setting daily/weekly goals for the team to ensure the proper handling of all Title Agency and Recording Services functions and all client inquiries/escalations are successfully resolved.
  • You will continuously monitor daily volume (WIP) to ensure orders are distributed properly among team members to operate the team at maximum efficiency to meet budgetary goals.  Makes staff level recommendations to the Vice President to address with Leadership and HR.
  • You will submit, review, approve and track all documents for recording and title policy issuance in accordance with ALTA Best Practices, company and client requirements.
  • You will review documents to determine if liens/judgements can be removed and processes loan amount changes, title updateds and fee changes on title commitments and policies in accordance with rates and underwriter guidelines.
  • You will manage and approve team lead and title services representative timecards, work and PTO requests and adjusts as needed for anticipated order volume.  
  • You will conduct team meetings to communicate new processes, improvements, and training as needed.
  • You will review new and current employee training and performance and counsel/reward as appropriate.

Who We Are Looking For:

  • You have at least a high school/GED equivalency with a preference for a Bachelor's degree with a concentration in Business or related discipline.
  • You have at least 3 years of industry experience (Licensed Title Agent Preferred or obtained within 6 months of hire or promotion). 
  • If you have experience within the real estate industry and/or vendor management service company that would be preferred. 
  • In addition, if you have ALTA best practices experience that would be a big plus for this role as well. 
  • You should have experience with complex title clearance issues with the ability to successfully resolve difficult matters. 
  • You have proven management experience within a matrixed organization.

Your Management Experience:

  • You have several years of management experience.
  • In this role you will manage a small direct report staff (

Why Work With Us:

  • Our Company Makes an Impact. We’ve been recognized by multiple organizations like, being included on Bloomberg’s Gender-Equality Index, being honored as a Tech 100 by HousingWire, pledging to PwC’s CEO Action for Diversity & Inclusion commitment, and receiving the Spirit Award from the MBA’s Open Door’s Foundation.
  • Rest and Relaxation. Generous time off starting day one, 9 paid holidays + 1 floating holiday in support of our I&D culture.
  • Health Benefits. Multiple medical plan choices, including HSA and FSA options, dental, and vision.
  • Prepare for your Future. 401(k) with a top of market company match (did we mention the company match is immediately vested?!)
  • Paid Parental Leave. An opportunity for all new parents to embrace this exciting change. 
  • Employee Assistance and Discount Programs. From helping you navigate the healthcare system, to providing resources and assistance to parents and caregivers of children with development disabilities, to scoring discounts with thousands of retailers. 
  • Pet Insurance. To help protect our furry family members. ​

About Us:

Radian is helping to ensure the American dream of homeownership in even bigger and better ways with industry-leading mortgage insurance and a comprehensive suite of mortgageriskreal estate, and title services.

We are powered by technology, informed by data and driven to deliver new levels of service and innovation to our customers across the residential mortgage and real estate spectrum.

Learn more about Radian at See our vision for the future at


  • Pittsburgh area (GSK Drive, Coraopolis, Pennsylvania 15108) Can also be remote!

At this time, Radian is unable to sponsor applicants who require work visas.

EEO Statement

Radian complies with all applicable federal, state, and local laws prohibiting discrimination in employment.  All qualified applicants will receive consideration for employment without regard to gender, age, race, color, religious creed, marital status, gender identity, sexual orientation, national origin, ethnicity, ancestry, citizenship, genetic information, disability, protected veteran status or any other characteristic protected by applicable federal, state, or local law.

If you are a person with a disability and need assistance in the application process please send an e-mail message to


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