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HR Operations Coordinator in Philadelphia, PA at Radian Group Inc

Date Posted: 5/18/2019

Job Snapshot

Job Description

The HR Operations Coordinator is primarily responsible for the entry and maintenance of data (both digital and physical) in the Human Resource department., as well as working with internal and external clients to resolve inquiries, provide basic reporting, and route issues to the appropriate point of contact.

Primary Duties and Responsibilities

  • Responsible for the proper entry/processing of HR transactions (including onboarding, new hires, terminations, job and personal data changes, organizational changes, etc).
  • Administer routine HR processes in compliance with all business specifications, company policies, and statutory requirements.
  • Emphasis on maintaining and preserving the integrity of all systems data by participating in audits, data validation, and ensuring client reporting is accurate and to specification.
  • Manage payroll data ensure that all information related to Clayton time and attendance, PTO, and expenses are accurate, current, and available to the appropriate users within agreed upon timeframes.
  • Work with HR & Payroll systems team on data maintenance issues, testing, research, and act as a subject matter expert on HR Business Processes.  Responsible for escalating process and system failures, and the accompanying data irregularities, to facilitate timely resolution.
  • Provides customer support for incoming calls/emails/requests from customers (i.e. Employees, Managers, HRBP's and other COE's) to answer questions, provide explanations, resolve issues, and respond to inquiries mainly related to HR employee data, programs, policies, practices and procedures, as well as assist with requests for reporting. 
  • Create and maintain employees' personnel files in compliance with company guidelines as well as federal and state standards.

Job Specifications


  • Experience with HR Systems: Workday or other HRIS (UltiPro, SAP, Success Factors, PeopleSoft, ADP).
  • Moderate to advanced proficiency with MS office software including Excel, Word.  PowerPoint and Access knowledge is a plus.

Skills and Abilities

  • Experience with Applicant Tracking Systems and Learning Management Systems is a plus.
  • Experience with Benefits, Compensation, Recruiting, and Payroll is a plus.
  • Ability to employ critical thinking and taking a holistic view when problem solving.
  • Proven skill at handling stressful issues and interfacing with a variety of people and situations in a courteous, professional manner. 
  • Ability to multi-task/work effectively in teams.

Other Position Parameters

  • Ability to maintain strict confidentiality.
  • Commitment to continually delivering highest quality of customer service
  • Excellent problem solving and analytical skills
  • Ability to work in an extremely fast paced environment
  • Strong initiative/goal and result-driven attitude
  • Excellent verbal and written communication skills

Prior Work Experience

  • Minimum of 2-5 years of work experience in HR Shared Services model/HR Operations or related HR functional experience. 

Education and Credentials

  • Required:    HS Diploma/GED
  • Preferred:    Associate/Technical Degree

EEO Statement

Radian complies with all applicable federal, state, and local laws prohibiting discrimination in employment.  All qualified applicants will receive consideration for employment without regard to gender, age, race, color, religious creed, marital status, sexual orientation, national origin, ethnicity, ancestry, citizenship, genetic information, disability, protected veteran status or any other characteristic protected by applicable federal, state, or local law.

If you are a person with a disability and need assistance in the application process please send an e-mail message to


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